Chapter 1: General Provisions

Article 1 (Purpose)

These Terms of Service set forth the rights, obligations, and responsibilities of Monymony Co., Ltd. (hereinafter referred to as the “Company”) and users in connection with the use of the Sumone service provided by the Company.

Article 2 (Definitions)

The terms used in these Terms shall be defined as follows:

  1. “Service” refers to all services related to SumOne that users may access through various devices, including but not limited to PCs, mobile devices, or other wired/wireless equipment.
  2. “Member” refers to a user who enters into a service agreement with the Company under these Terms and uses the services provided by the Company.
  3. “ID” refers to the unique combination of letters and numbers selected by the member and approved by the Company for identification and service access.
  4. “Password” refers to the combination of letters and/or numbers created by the member for identity verification and security purposes.
  5. “Couple” refers to two members whose accounts are linked to each other within the service.
  6. “Post” refers to any content, including symbols, text, audio, images, videos, files, or links, uploaded or shared by a member while using the service.
  7. “Content” refers to any digital material, whether paid or free (e.g., characters, items, goods), provided by the Company in connection with the service.
  8. “In-App Purchase” refers to a method of purchasing digital content, features, or subscriptions within the service via external platforms such as the Apple App Store or Google Play Store.

Article 3 (Disclosure of Company Information)

The Company shall disclose these Terms of Service, its corporate name, the name of its representative, principal office address (including an address for customer inquiries), telephone number, fax number, email address, business registration number, e-commerce registration number, and the contact information of the personal information protection officer on the initial screen of the online service in a manner that allows users to easily access the information.

Article 4 (Posting of Terms)

  1. The Company shall make these Terms available in a printable and reviewable format for users during transactions.
  2. The Company shall install appropriate technical tools to allow users to ask questions about the Terms.
  3. These Terms shall become effective when the user agrees to them and applies to use the service. Upon such agreement, the Terms are incorporated into the service use contract and take effect accordingly. If these Terms are amended, the revised version shall take effect from the effective date as announced.

Article 5 (Revision of Terms)

  1. The Company may revise these Terms to the extent permitted by applicable laws, including the Act on the Development of Online Digital Content Industry, the Act on Consumer Protection in Electronic Commerce, and the Act on the Regulation of Terms and Conditions.
  2. In the event of any amendment, the Company shall notify users of the revised Terms, including the effective date and the reason for the change, at least seven (7) days in advance.
  3. Users have the right to refuse the amended Terms. If a user does not consent to the revised Terms, either party may terminate the service agreement, in which case the Company shall compensate the user for any resulting damages in accordance with applicable law.

Article 6 (Interpretation of the Terms)

Any matters not expressly stipulated in these Terms, as well as the interpretation thereof, shall be governed by applicable laws and regulations, including but not limited to the Act on the Development of Online Digital Content Industry, the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Guidelines for the Protection of Digital Content Users issued by the Minister of Culture, Sports and Tourism, and other relevant statutes and commercial practices.

Chapter 2: Membership Registration

Article 7 (Membership Registration)

  1. A membership agreement is deemed concluded when the user agrees to these Terms, submits a membership application, and the Company accepts such application.
  2. The membership application must include the following information. Items (1) through (3) are mandatory; the rest are optional:
    1. Full name and resident registration number or personal identification number for online use
    2. ID and password
    3. Email address
    4. Type(s) of content the user wishes to access
    5. Any other information the Company deems necessary
  3. In principle, the Company shall approve membership applications. However, the Company may reject an application under any of the following circumstances:
    1. The applicant previously lost membership status under these Terms
    2. The application was made using a false name or the identity of another person
    3. The applicant submitted false or incomplete information
    4. The application violates other requirements or the applicant is otherwise at fault
  4. The Company may defer approval if there is insufficient service infrastructure or for technical or operational reasons.
  5. If the Company rejects or defers an application under Paragraphs 3 or 4, it shall notify the applicant, unless such notification is impracticable due to reasons not attributable to the Company.
  6. The membership agreement shall be deemed effective upon the Company’s notice of approval reaching the applicant.

Article 8 (Special Provisions for Minors)

  1. Users under the age of 14 must fully understand the purpose of personal information collection and use, and obtain the consent of a parent or legal guardian before applying for membership or submitting any personal information.
  2. The Company shall cancel or deny registration of users under 14 who fail to complete the required parental consent verification.
  3. A parent or legal guardian of a user under 14 may at any time request access to, correction of, or deletion of the child’s personal information, or withdraw consent for membership. Upon such request, the Company shall take prompt and appropriate action.

Article 9 (Modification of Member Information)

  1. Members may access and update their personal information at any time via the personal information management page.
  2. If any of the information submitted during membership registration changes, the member must update it online or notify the Company via email or other available means.
  3. The Company shall not be held liable for any disadvantages arising from the member’s failure to provide notice of such changes.

Article 10 (Obligations for Managing ID and Password)

  1. Members are solely responsible for managing their ID and password and shall not permit any third party to use them.
  2. If a member becomes aware of unauthorized use of their ID or password, they must promptly notify the Company and follow its instructions.
  3. The Company shall not be liable for any damages incurred as a result of the member’s failure to notify the Company or to comply with its instructions following such notification.

Article 11 (Notices to Members)

  1. The Company may deliver notices to members using the email address provided by the member.
  2. For general notifications applicable to all members, the Company may substitute individual notice by posting the relevant information on its official website or service notice board for a minimum of seven (7) days. However, in cases where the notice significantly affects a member’s individual rights or obligations, such as matters related to transactions, the Company shall provide a direct notice as described in Paragraph 1.

Article 12 (Membership Withdrawal and Disqualification)

  1. A member may request to withdraw from the service at any time, and the Company shall process such a request without delay.
  2. The Company may restrict or suspend a member’s status if the member:
    1. Provided false information during the registration process
    2. Fails to make timely payment of service-related fees or other obligations
    3. Disrupts the service use of others or engages in fraudulent activity
    4. Violates applicable laws, these Terms, or public order and morals through use of the service
  3. If the same misconduct is repeated twice or is not remedied within thirty (30) days of notice, the Company may terminate the member’s account.
  4. In the event of disqualification, the Company shall delete the member’s registration. The Company shall provide prior notice of at least thirty (30) days and offer the member an opportunity to submit a written explanation before such deletion is finalized.

Chapter 3: Content Use Agreement

Article 13 (Posting of Content Information)

  1. The Company shall clearly display the following information either on the initial screen of the content or on its packaging in a way that is easily accessible to users:
    1. Name or title of the content
    2. Date of creation and publication
    3. Name, address, and telephone number of the content provider (or corporate name, if applicable)
    4. Description of the content, method of use, fees, and any other terms of use
  2. The Company shall also provide information on supported devices and minimum technical specifications required to use each item of content during the contract process.

Article 14 (Establishment of the Use Agreement)

  1. A user applies to use content through the procedures designated by the Company. Prior to contract formation, the Company shall ensure that the user understands the following matters to avoid any error or misunderstanding:
    1. Viewing and selecting content from the content list
    2. Providing name, address, phone number (or mobile number), and email address
    3. Reviewing the Terms, including any restrictions on withdrawal of subscription for non-refundable content
    4. Indicating agreement to the Terms and acknowledgement of the aforementioned restrictions (e.g., via mouse click)
    5. Confirming the application or providing consent to the Company’s confirmation
  2. Selecting a payment method
    The Company may reject or defer approval of content use in any of the following cases:
    1. The user applied under a false name or used another person’s identity
    2. The application contains false or incomplete information
    3. A minor is attempting to access age-restricted content in violation of the Youth Protection Act
  3. The Company lacks sufficient service infrastructure, or encounters technical or operational issues
    The contract shall be deemed established at the moment the Company’s acceptance is received by the user in the form of a confirmation notice under Article 16(1).
  4. The Company’s notice of acceptance shall include information confirming the user’s application, the availability of service, and the possibility of correction or cancellation of the application.

Article 15 (Special Provisions for Minors)

Before concluding a service agreement, the Company shall notify minors under the age of 20 that parental or legal guardian consent, or subsequent ratification, is required to purchase paid content. Without such consent or ratification, the minor or their legal representative may cancel the contract.

Article 16 (Receipt Confirmation, Modification, and Cancellation of Application)

  1. When a user applies to use content, the Company shall send a receipt confirmation notice to the user.
  2. Upon receiving the confirmation, if the user identifies any discrepancies in their intent, they may request to modify or cancel the application without delay. If the request is made before the provision of the service, the Company shall promptly process the request. However, if payment has already been completed, the cancellation shall be governed by Article 27 regarding withdrawal of offer.

Article 17 (Obligations of the Company)

  1. The Company shall exercise its rights and fulfill its obligations in good faith in accordance with applicable laws and these Terms.
  2. The Company shall implement a security system to protect users’ personal data (including credit information), publicly disclose its privacy policy, and comply with it.
  3. The Company shall allow users to view their content usage and payment history at any time.
  4. If a user submits a legitimate opinion or complaint in connection with the use of content, the Company shall handle it without delay. The Company shall communicate the progress and results of such handling via bulletin board, email, or other means.
  5. The Company shall compensate the user for any damages incurred due to the Company’s breach of its obligations under these Terms.

Article 18 (Obligations of the User)

  1. Users shall not engage in any of the following acts:
    1. Providing false information during application or modification
    2. Using another person’s information
    3. Altering information posted by the Company
    4. Transmitting or posting information (e.g., software) that the Company prohibits
    5. Infringing on copyrights or other intellectual property rights of the Company or third parties
    6. Damaging the reputation of the Company or interfering with its operations
    7. Posting or publicly disclosing on the Company’s site any content containing obscenity, violence, or otherwise violating public order and morals and any other illegal or improper acts
    8. Users shall comply with applicable laws
  2. these Terms, the usage guidelines, precautions posted in connection with the content, and notices issued by the Company, and shall not engage in any conduct that interferes with the Company’s operations.

Article 19 (Payment Methods)

Users may pay content usage fees by any of the following available methods. The Company shall not impose any additional fees in relation to the user’s selected payment method:

  1. Account transfers via phone banking, internet banking, or mail banking
  2. Payments via prepaid cards, debit cards, or credit cards
  3. Bank transfers (online deposits without a bankbook)
  4. Electronic currency
  5. Points or mileage issued by the Company
  6. Gift certificates approved by or contracted with the Company
  7. Payments via landline or mobile phone
  8. Other electronic payment methods

Article 19-2 (Special Provisions on In-App Purchases)

  1. The Company provides in-app purchase (IAP) options through external platforms such as the Apple App Store and Google Play Store, enabling users to purchase paid products (hereinafter “In-App Purchase Products”) within the SumOne service. These products are categorized into subscription-based and one-time purchases.
  2. The purchase, payment, use, withdrawal, cancellation, and refund of In-App Purchase Products shall be governed by the policies of the respective platforms. The Company shall support inquiry handling and refund guidance within the technical scope provided by the platform.
  3. Subscription-Based Products
    1. Subscription-based products automatically renew on a monthly or yearly basis unless explicitly canceled by the user.
    2. Users must cancel subscriptions directly via their platform account. After cancellation, the service shall terminate as of the next scheduled billing date.
    3. Subscription refunds may be restricted after a certain period from the date of purchase, in accordance with platform policies.
  4. One-Time Purchase Products
    1. One-time purchases take effect immediately upon purchase and are non-refundable in principle, regardless of usage, subject to platform policies.
    2. However, in cases such as system errors or duplicate payments attributable to the Company, a refund may be issued according to the platform’s refund policy and technical procedures.
    3. Users may view details of their one-time purchase items via their SumOne account settings or platform purchase history.
  5. For inquiries regarding In-App Purchase Products, the Company shall cooperate with the platform provider and promptly guide users through the applicable procedures. If the Company does not have direct refund authority, it shall instruct the user on the appropriate platform-based process.

Article 20 (Provision and Suspension of Content Service)

  1. In principle, the content service shall be available 24 hours a day, 365 days a year.
  2. The Company may temporarily suspend content service for maintenance, replacement, failure of computer or communication equipment, or other significant operational reasons. In such cases, the Company shall notify users in accordance with Article 11. However, in cases where prior notice is not possible due to unavoidable circumstances, notice may be given afterward.
  3. The Company shall compensate users for any damages caused by unjustified suspension of the content service, unless the Company proves that it was not negligent or at fault.
  4. The Company may conduct regular maintenance as necessary. The timing of such maintenance shall be notified through the service screen.
  5. If the Company is unable to continue providing the content service due to reasons such as a change in business type, discontinuation of operations, or a business merger, the Company shall notify users in accordance with Article 11 and compensate them in accordance with the terms originally presented by the Company. If no compensation standard has been notified or if the notified standard is deemed inadequate, the Company shall reimburse users for unused mileage or credits in the form of goods or cash.

Article 21 (Changes to Content Service)

  1. The Company may change the content service it provides if deemed necessary for operational or technical reasons.
  2. If the Company changes the content, usage method, or usage time of the content service, it shall post the reason for the change, the updated content, and the effective date on the initial content screen at least 7 days before the change takes effect.
  3. If the changes are significant or unfavorable to the user, the Company shall individually notify the user receiving the content service in accordance with Article 11 and obtain their consent. If the user does not consent, the Company shall provide the previous version of the service. However, if such provision is not possible, the contract may be terminated.
  4. The Company shall compensate users for any damages caused by the changes in service under Paragraph 1 or by contract termination under Paragraph 3.

Article 22 (Provision of Information and Advertising)

  1. The Company may provide users with various types of information it deems necessary during content use via notices or email. However, users may refuse to receive such communications at any time via email or other means.
  2. If the Company intends to send information via telephone or fax, it must obtain prior consent from the user.
  3. In relation to the content service, the Company may display advertisements on content screens, the website, or via email. Users who receive such advertisement emails may request to opt out from the Company.

Article 23 (Removal of Posts)

  1. If any content deemed harmful to minors, in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection, is posted on a Company bulletin board, the Company shall immediately delete it. However, this does not apply to bulletin boards that are accessible only to users aged 19 or older.
  2. If a person’s legal rights are infringed upon due to information posted on a Company-operated bulletin board, that person may request the Company to delete the content or post a rebuttal. In such cases, the Company shall promptly take the necessary actions and notify the requester.

Article 24 (Ownership of Copyrights, etc.)

  1. Copyrights and other intellectual property rights for works created by the Company shall belong to the Company.
  2. Copyrights and other intellectual property rights for works provided through partnership agreements shall belong to the respective content providers.
  3. Users shall not use for commercial purposes or allow third parties to use any information obtained through the Company’s services that is owned by the Company or its content providers, without prior written consent from the Company or provider.
  4. If the Company intends to use any content created by a user under a separate agreement, it shall obtain prior permission from the respective user.

Article 25 (Personal Information Protection)

  1. The Company may collect only the minimum information necessary for content usage, in addition to the items specified in Article 7(2). Users shall truthfully and faithfully respond to any inquiries from the Company regarding such information.
  2. When the Company collects personally identifiable information, it must obtain the user’s consent.
  3. The Company shall not use or provide any collected personal information for purposes other than those specified without the user’s consent. If this is violated, the Company shall bear all responsibility. However, the following cases are exceptions:
    1. When necessary for compiling statistics, academic research, or market surveys, and provided in a form where specific individuals cannot be identified
    2. When necessary for processing payments for content provided
    3. When necessary for identity verification to prevent misuse
    4. When required by laws or unavoidable for compliance with legal obligations
  4. When obtaining consent under Paragraphs 2 and 3, the Company shall notify the user of the following items in accordance with Article 22(2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection:
    1. The identity of the personal information manager (affiliation, name, telephone number, and other contact information)
    2. The purpose of collecting and using the information
    3. Matters regarding provision to third parties (recipients, purpose of provision, and items of information to be provided)
  5. Users may withdraw their consent at any time
  6. Users may at any time request to view or correct their personal information held by the Company, and the Company shall take prompt and necessary actions. While corrections are pending, the Company shall not use the disputed information.
  7. The Company shall limit access to personal information to designated personnel only and shall be responsible for any damages caused by loss, theft, leakage, or tampering of users’ personal information, including credit card and bank account details.
  8. The Company or any party receiving the personal information shall use it only within the scope of the user’s consent, and must promptly destroy it once the purpose has been fulfilled.
  9. The Company shall strive to protect users’ personal information in accordance with applicable laws including the Act on Promotion of Information and Communications Network Utilization and Information Protection, and its privacy policy shall apply to the collection and handling of such personal information

Chapter 4: Withdrawal of Offer, Termination of Agreement, and Usage Restrictions

Article 26 (User’s Right to Withdraw Offer and Terminate Agreement)

  1. A user who has entered into a content use agreement with the Company may withdraw their offer within 7 days from the date they receive confirmation of receipt. However, the user’s right of withdrawal may be restricted if the Company has taken any of the following actions:
    1. Clearly stated in the content information that withdrawal is not possible
    2. Provided a trial product
    3. Offered the content for temporary or partial use
  2. A user may terminate the content use agreement within 3 months from the date of receiving the content, or within 30 days from the date they became aware, or could have become aware, of the following:
    1. If the content agreed upon is not provided
    2. If the provided content significantly differs from what was indicated or advertised
    3. If there is a defect in the content that makes normal use significantly impossible
  3. For items to which withdrawal rights do not apply under Paragraph 1, the Company shall clearly indicate such information in an easily visible location or provide trial versions so that users are not prevented from exercising their rights.
  4. Withdrawal or termination under Paragraphs 1 and 2 becomes effective when the user expresses their intention to the Company via telephone, email, or fax.
  5. Upon receiving the user’s withdrawal or termination request under Paragraph 4, the Company shall promptly respond to the user acknowledging receipt.
  6. Before exercising the right of termination under Paragraph 2, the user may request the Company to remedy any defects in the content or service within a reasonable period.

Article 27 (Effects of Withdrawal or Termination by the User)

  1. The Company shall refund the payment using the same method as originally used by the user within 3 business days from the date of receiving the withdrawal or the date of responding to the user’s termination notice. If the same method cannot be used for the refund, the Company shall notify the user in advance. In case of a delay, the Company shall pay interest for the delayed period based on the interest rate set by the Korea Fair Trade Commission.
  2. When issuing a refund under Paragraph 1, the Company may deduct the portion of benefits the user received from using the service.
  3. If the user made the payment using a credit card or electronic currency, the Company shall promptly request the relevant payment provider to stop or cancel the charge. However, this may not apply if deduction under Paragraph 2 is necessary.
  4. If the Company, the entity that received the payment, and the party that entered into the content use agreement with the user are not the same, all parties shall be jointly liable for the refund in case of withdrawal or termination.
  5. The Company shall not claim cancellation fees or damages from the user for withdrawal of offer. However, the user’s termination of agreement may affect liability for damages resulting from breach of contract.

Article 28 (Termination and Restriction by the Company)

  1.  If a user commits any acts specified in Article 12, Paragraph 2, the Company may terminate the agreement or restrict the user’s access to the service for a certain period without prior notice.
  2. Termination or restriction under Paragraph 1 becomes effective when the Company notifies the user via a communication method designated by the Company.
  3. The user may file an objection to the Company’s termination or restriction by following the procedures specified by the Company. If the objection is deemed valid, the Company shall immediately resume the user’s access to the service.

Article 29 (Effects of Termination by the Company)

The effects of the Company’s termination of the agreement due to reasons attributable to the user shall follow Article 27. However, the Company shall refund the payment using the same method as the original payment within 7 business days from the date of the Company’s notice of termination to the user.

Chapter 5: Overpayment, Compensation for Damages, etc.

Article 30 (Overpayment Refund)

  1. If an overpayment occurs, the Company shall refund the full amount using the same method as used for the original payment. If a refund via the same method is not possible, the Company shall notify the user in advance.
  2. If the overpayment is due to a fault of the Company, the Company shall refund the full amount regardless of contract fees or transaction charges. However, if the overpayment is due to a fault of the user, the user shall bear reasonable costs incurred in processing the refund.
  3. If the Company refuses the user’s refund request for an overpayment, the Company shall bear the burden of proving that the original charge was legitimate.
  4. The Company shall process overpayment refunds in accordance with the Guidelines for the Protection of Digital Content Users.

Article 31 (Compensation for User Damages Due to Defective Content)

The Company shall handle matters related to the standards, scope, methods, and procedures for compensating users for damages caused by defective content in accordance with the Guidelines for the Protection of Digital Content Users.

Article 32 (Disclaimer)

  1. The Company shall not be held liable for failure to provide content due to force majeure events, including but not limited to natural disasters.
  2. The Company shall not be held liable for any interruptions in content usage caused by the user’s own fault.
  3. The Company shall not be responsible for the credibility, accuracy, or any other aspects of information, materials, or facts posted by members in relation to the content.
  4. The Company shall not be liable for any disputes arising between users or between a user and a third party through the use of content.

Article 33 (Dispute Resolution)

The Company shall take appropriate and prompt action to address any legitimate opinions or complaints raised by users in the event of a dispute. However, if prompt handling is not possible, the Company shall notify the user of the reason and the expected resolution schedule.